Availity incident

BLUE BENEFIT ADMINISTRATORS OF MASSACHUSETTS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on September 20, 2026 affecting BLUE BENEFIT ADMINISTRATORS OF MASSACHUSETTS, lasting 7h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2026, 10:43 PM UTC
Resolved
Sep 21, 2026, 05:58 AM UTC
Duration
7h 14m
Detected by Pingoru
Sep 20, 2026, 10:43 PM UTC

Affected components

BLUE BENEFIT ADMINISTRATORS OF MASSACHUSETTS

Update timeline

  1. identified Sep 20, 2026, 10:43 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.

  2. resolved Sep 21, 2026, 05:58 AM UTC

    This incident has been resolved.