Availity incident

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →
Started
Apr 19, 2026, 10:49 PM UTC
Resolved
Apr 20, 2026, 05:08 AM UTC
Duration
6h 19m
Detected by Pingoru
Apr 19, 2026, 10:49 PM UTC

Affected components

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA)

Update timeline

  1. identified Apr 19, 2026, 10:49 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 05:08 AM UTC

    This incident has been resolved.

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