Availity incident

BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA) - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Availity experienced a notice incident on May 3, 2026 affecting BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA), lasting 20h 39m. The incident has been resolved; the full update timeline is below.

Started: May 03, 2026, 08:34 AM UTC
Resolved: May 04, 2026, 05:14 AM UTC
Duration: 20h 39m
Detected by Pingoru: May 03, 2026, 08:34 AM UTC

Affected components

BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA)

Update timeline

identified May 03, 2026, 08:34 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
resolved May 04, 2026, 05:14 AM UTC

This incident has been resolved.