Availity incident

BLUECROSS BLUESHIELD (BCBS) OF HAWAII - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on September 9, 2026 affecting BLUECROSS BLUESHIELD (BCBS) OF HAWAII, lasting 3d 7h. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 12:43 AM UTC
Resolved
Sep 12, 2026, 08:09 AM UTC
Duration
3d 7h
Detected by Pingoru
Sep 09, 2026, 12:43 AM UTC

Affected components

BLUECROSS BLUESHIELD (BCBS) OF HAWAII

Update timeline

  1. identified Sep 09, 2026, 12:43 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Sep 12, 2026, 08:09 AM UTC

    This incident has been resolved.