Availity incident

IL621 - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on September 5, 2026 affecting IL621, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2026, 01:43 AM UTC
Resolved
Sep 05, 2026, 02:25 AM UTC
Duration
41m
Detected by Pingoru
Sep 05, 2026, 01:43 AM UTC

Affected components

IL621

Update timeline

  1. identified Sep 05, 2026, 01:43 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.

  2. resolved Sep 05, 2026, 02:25 AM UTC

    This incident has been resolved.