Auvik experienced a minor incident on October 20, 2025 affecting my.auvik.com and us1.my.auvik.com and 1 more component, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 20, 2025, 09:51 AM UTC
Auvik is currently being impacted by today’s AWS outage. Some pages and APIs may be slow or have errors. No data loss is expected. We will update here as we receive more information
- monitoring Oct 20, 2025, 10:11 AM UTC
AWS services are recovering. Services appear to be operating normally, and we are monitoring closely for stability. Impact: Services should be operating normally; however, if you continue to encounter problems, please report them to Auvik Support. Next Steps: A final update will be posted once we confirm the resolution.
- monitoring Oct 20, 2025, 10:42 AM UTC
AWS services are recovering. Services appear to be operating normally, and we are monitoring closely for stability. Amazon is recommending flushing your DNS cache if you are still experiencing issues. Impact: Services should be operating normally; however, if you continue to encounter problems, please report them to Auvik Support. Next Steps: A final update will be posted once we confirm the resolution.
- resolved Oct 20, 2025, 10:57 AM UTC
The incident has been fully resolved, and all services are operating normally. Customers should no longer experience any related issues. If you continue to experience problems, please don't hesitate to contact Auvik Support.