Auvik incident

Data lag in AU1 cluster for Syslog and Traffic Insights

Notice Resolved View vendor source →

Auvik experienced a notice incident on August 14, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2024, 12:15 PM UTC
Resolved
Aug 14, 2024, 10:00 AM UTC
Duration
Detected by Pingoru
Aug 14, 2024, 12:15 PM UTC

Update timeline

  1. resolved Aug 14, 2024, 12:15 PM UTC

    Auvik experienced an interruption in processing Syslog and Traffic Insights data on the AU1 cluster while performing standard system upkeep. This interruption has delayed the processing of live Syslog and Traffic Insights data to the UI. There has been no loss of data. We anticipate recovering this delay over the next several hours as the backlog is processed. If any change affects the outcome, we will post an update. We apologize for the delay in services.