Automatiq UpTick incident

Events Not Loading - Skybox Accounts

Critical Resolved View vendor source →

Automatiq UpTick experienced a critical incident on May 29, 2025 affecting Skybox Integration, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2025, 08:14 PM UTC
Resolved
May 29, 2025, 09:04 PM UTC
Duration
49m
Detected by Pingoru
May 29, 2025, 08:14 PM UTC

Affected components

Skybox Integration

Update timeline

  1. investigating May 29, 2025, 08:14 PM UTC

    We are investigating an issue where UpTick users integrating with the Skybox POS are experiencing difficulties loading events within UpTick. When we have any information about this issue or a solution, we will update this status page.

  2. identified May 29, 2025, 08:33 PM UTC

    Skybox has identified the issue, and a fix is being implemented

  3. resolved May 29, 2025, 09:04 PM UTC

    This incident has been resolved.