Automatiq UpTick incident

TM+ Market Data Issues - MLB

Minor Resolved View vendor source →

Automatiq UpTick experienced a minor incident on April 3, 2023 affecting TicketMaster+ Marketplace, lasting 14d 23h. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2023, 08:12 PM UTC
Resolved
Apr 18, 2023, 07:19 PM UTC
Duration
14d 23h
Detected by Pingoru
Apr 03, 2023, 08:12 PM UTC

Affected components

TicketMaster+ Marketplace

Update timeline

  1. identified Apr 03, 2023, 08:12 PM UTC

    Ticket Master has confirmed that they are working on issues with MLB orders which is reflected in the market listings loading in UpTick. We are currently seeing intermittent loading/errors when clicking into MLB events. As soon as we have more information from the TM team we'll update this page.

  2. resolved Apr 18, 2023, 07:19 PM UTC

    We have not seen any new reports of issues continuing with MLB orders and consider this issue resolved. If you encounter any problems please reach out to us on the in-app chat or via email at [email protected]