Automatiq UpTick experienced a critical incident on April 27, 2023 affecting TicketMaster+ Marketplace, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 27, 2023, 08:06 PM UTC
We are aware of and currently looking into an issue where the Ticket Master+ market feed is unavailable and have reached out to the TM team. Once we have more information we will update this status page.
- identified Apr 27, 2023, 08:14 PM UTC
TM has confirmed that there was a server issue that is currently being worked on, and once these instances resolve we should see a return to normal functionality. We will continue to update this page as we have more information.
- monitoring Apr 27, 2023, 08:44 PM UTC
While we are still awaiting a confirmation from Ticket Master+ that all processes are restored, we are seeing market data resume on the TM feed and will continue to monitor for further issues. We will post updates on this incident if we encounter other problems.
- resolved Apr 28, 2023, 08:49 PM UTC
This incident has been resolved.