Automatiq UpTick incident

Price Calculation Issues - Prices Not Calculating

Major Resolved View vendor source →

Automatiq UpTick experienced a major incident on April 29, 2023 affecting UpTick - Price Calculation, lasting 1d 21h. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2023, 04:19 PM UTC
Resolved
May 01, 2023, 02:00 PM UTC
Duration
1d 21h
Detected by Pingoru
Apr 29, 2023, 04:19 PM UTC

Affected components

UpTick - Price Calculation

Update timeline

  1. investigating Apr 29, 2023, 04:19 PM UTC

    We are currently investigating an issue causing price cycle issues on certain events/listings.

  2. monitoring Apr 29, 2023, 05:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 29, 2023, 05:26 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 01, 2023, 02:00 PM UTC

    This incident has been resolved.