Automatiq UpTick experienced a major incident on June 15, 2023 affecting UpTick - WebApp, lasting 4h 53m. The incident has been resolved; the full update timeline is below.
Affected components
UpTick - WebApp
Update timeline
- identified Jun 15, 2023, 01:41 PM UTC
We have identified an issue causing sales data for events to fail to load intermittently, leading to an increase in "Internal Server Error" messages. No other components of Uptick are affected and all prices are updating as expected.
- resolved Jun 15, 2023, 06:34 PM UTC
A solution has been implemented. If "Internal Server Error" messages persist, please reach out to our support team.