Automatiq UpTick experienced a minor incident on July 18, 2023 affecting TicketMaster+ Marketplace, lasting 3h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 18, 2023, 05:30 PM UTC
We have identified an issue where response times are slower from Ticketmaster which can cause slower-than-normal loading times for events, and newly broadcasted listings taking longer than normal to be recognized as your own. We have reached out to TM and are making updates on our end and will update this Status Page when we have more information.
- monitoring Jul 18, 2023, 07:33 PM UTC
Ticketmaster pushed a performance update that caused the short-term latency we experienced earlier. The issue has now been resolved and we're seeing normal response times. Please reach out to our support team via the in-app chat or at [email protected] if issues persist on your end.
- resolved Jul 18, 2023, 08:51 PM UTC
This incident has been resolved.