Automatiq UpTick incident

Criteria Saving Issues

Notice Resolved View vendor source →

Automatiq UpTick experienced a notice incident on July 20, 2023 affecting UpTick - WebApp, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2023, 01:48 PM UTC
Resolved
Jul 20, 2023, 01:48 PM UTC
Duration
Detected by Pingoru
Jul 20, 2023, 01:48 PM UTC

Affected components

UpTick - WebApp

Update timeline

  1. resolved Jul 20, 2023, 01:48 PM UTC

    After an update this morning, we encountered two front-end criteria issues happening. 1. Users were seeing that after saving criteria the listings were not updating color/status without refreshing the event or the page 2. Users were also running into errors after saving season groups, having to refresh the account in order to save another. Both changes were quickly fixed this morning; if you haven't already done so, please log out and log back in to see the new changes. If you have logged out and back in and still run into issues please reach out to us via the in-app chat or by email: [email protected]