Automatiq UpTick experienced a critical incident on July 28, 2023 affecting TradeDesk POS, lasting 6h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 28, 2023, 03:17 PM UTC
We have identified a change in the integration between UpTick and TD POS which is causing the listings to not load within UpTick. We have reached out to Trade Desk to look into this issue and will update this page as soon as we have more information.
- identified Jul 28, 2023, 05:01 PM UTC
The Trade Desk team has identified an issue and is working on developing a fix to go out today. Once it is deployed and we see normal functionality, we will update this status page.
- monitoring Jul 28, 2023, 06:47 PM UTC
Trade Desk has pushed out a fix and we are seeing listings loading normally on all accounts. Please refresh your UpTick account and if you still are seeing issues reach out via the in-app chat or through email at [email protected]
- resolved Jul 28, 2023, 09:28 PM UTC
This incident has been resolved.