Automatiq UpTick incident
Events Not Loading - Skybox Accounts
Automatiq UpTick experienced a critical incident on August 8, 2023 affecting Skybox Integration, lasting 3h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 08, 2023, 01:22 AM UTC
We are looking into an issue where UpTick users integrating with the Skybox POS are experiencing issues loading events within UpTick. When we have any information about this issue or a solution, we will update this status page.
- monitoring Aug 08, 2023, 02:33 AM UTC
We were able to identify the issue causing events and some market listings to not load and have deployed a fix to address it. All users should see normal UpTick functionality after logging out and logging back into their account. If you continue to see issues, please reach out via the in-app chat or by email at [email protected]
- resolved Aug 08, 2023, 03:23 AM UTC
This incident has been resolved.