Automatiq UpTick incident

Ticketmaster API Slowness

Minor Resolved View vendor source →

Automatiq UpTick experienced a minor incident on August 17, 2023 affecting TicketMaster+ Marketplace, lasting 16h 33m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2023, 08:31 PM UTC
Resolved
Aug 18, 2023, 01:04 PM UTC
Duration
16h 33m
Detected by Pingoru
Aug 17, 2023, 08:31 PM UTC

Affected components

TicketMaster+ Marketplace

Update timeline

  1. identified Aug 17, 2023, 08:31 PM UTC

    TicketMaster is experiencing elevated response times on their listings API due to system upgrades and increased traffic with the NBA schedule release. Impact on Uptick users should be minimal, but there may be extended load times for a small percentage of events.

  2. resolved Aug 18, 2023, 01:04 PM UTC

    This incident has been resolved.