Automatiq UpTick incident

UpTick Loading Issues

Major Resolved View vendor source →

Automatiq UpTick experienced a major incident on October 10, 2023 affecting UpTick - WebApp, lasting 2h 53m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2023, 07:08 PM UTC
Resolved
Oct 10, 2023, 10:02 PM UTC
Duration
2h 53m
Detected by Pingoru
Oct 10, 2023, 07:08 PM UTC

Affected components

UpTick - WebApp

Update timeline

  1. investigating Oct 10, 2023, 07:17 PM UTC

    We are aware of current issues with events and general application loading issues with UpTick and our development team is investigating the root cause. We will provide an update as soon as we have more information.

  2. monitoring Oct 10, 2023, 07:45 PM UTC

    We have identified and fixed the issue with UpTick accounts and events loading. We're now seeing normal performance across the application. If you still are experiencing issues, please reach out to us via email at [email protected] or through the in-app chat.

  3. resolved Oct 10, 2023, 10:02 PM UTC

    This incident has been resolved.