Automatiq UpTick experienced a notice incident on October 12, 2023 affecting UpTick - WebApp, lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Affected components
UpTick - WebApp
Update timeline
- identified Oct 12, 2023, 03:24 PM UTC
Our support system vendor is currently experiencing technical difficulties with their application and is working on fixing them. Access to incoming emails and chats has been limited, so we may need additional time to resolve inbound issues. Please bear with us as our vendor works on a resolution.
- monitoring Oct 12, 2023, 03:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 13, 2023, 01:17 PM UTC
This incident has been resolved.