Automatiq UpTick incident

TM Marketplace Authentication Issues

Notice Resolved View vendor source →

Automatiq UpTick experienced a notice incident on October 24, 2023 affecting TicketMaster+ Marketplace, lasting 19h. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2023, 09:53 PM UTC
Resolved
Oct 25, 2023, 04:53 PM UTC
Duration
19h
Detected by Pingoru
Oct 24, 2023, 09:53 PM UTC

Affected components

TicketMaster+ Marketplace

Update timeline

  1. identified Oct 24, 2023, 09:53 PM UTC

    We have identified an issue where certain TM marketplace tokens look to have been revoked. If you had the TM marketplace enabled on your UpTick account, please make sure you log in and check your TM Authentication. If you are seeing an error message, please navigate to the UpTick settings and re-enter your unique TM1/TM+ credentials to re-authenticate your account.

  2. resolved Oct 25, 2023, 04:53 PM UTC

    This incident has been resolved. If you had the TM marketplace enabled on your UpTick account, please make sure you log in and check your TM Authentication. If you are seeing an error message, please navigate to the UpTick settings and re-enter your unique TM1/TM+ credentials to re-authenticate your account