Automatiq UpTick experienced a notice incident on November 3, 2023 affecting Skybox Integration, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Skybox Integration
Update timeline
- monitoring Nov 03, 2023, 04:45 PM UTC
We have been seeing latency and errors increasing on calls returned from the Skybox POS. Vivid Seats has confirmed issues that are in the process of being resolved, so we will continue to monitor the performance and advise if we see performance deteriorate.
- resolved Nov 06, 2023, 02:12 PM UTC
We are seeing normal functionality with the Skybox POS and Vivid Seats has confirmed a resolution has been pushed out. Please reach out to us via email or through the in-app chat if you continue to experience any issues.