Automatiq UpTick experienced a minor incident on November 15, 2023 affecting Skybox Integration, lasting 3h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Skybox Integration
Update timeline
- identified Nov 15, 2023, 09:04 PM UTC
Vivid Seats has acknowledged that Skybox POS is currently experiencing latency, which has an impact on price and inventory updates from UpTick. They are aware of the issues and working to resolve them, we'll update this status page when we have more information.
- monitoring Nov 15, 2023, 11:04 PM UTC
Vivid Seats has confirmed that a fix has been implemented and we're seeing successful updates on our end. If you still see any issues please reach out using the in-app chat or via email.
- resolved Nov 16, 2023, 02:56 PM UTC
This incident has been resolved.