Automatiq UpTick experienced a major incident on May 1, 2023 affecting Ticket Network Marketplace, lasting 3h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 01, 2023, 05:03 PM UTC
We are aware of and looking into reports of issues with TicketNetwork market data loading on certain events. We will post an update to this page as soon as we have more information.
- identified May 01, 2023, 05:16 PM UTC
We have identified an issue from TicketNetwork and the team is actively working on a resolution. Once we have an update on that progress we will update this status page.
- monitoring May 01, 2023, 05:25 PM UTC
TN has confirmed that a fix has been implemented and we're seeing normal functionality resume in the market feed. If you continue to see any issues please reach out in the in-app chat or via email at [email protected]
- resolved May 01, 2023, 08:22 PM UTC
This incident has been resolved.