Automatiq UpTick incident

TicketMaster Market Feed Synchronization Issue

Major Resolved View vendor source →

Automatiq UpTick experienced a major incident on June 6, 2024 affecting TicketMaster+ Marketplace, lasting 7h 37m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2024, 08:01 AM UTC
Resolved
Jun 06, 2024, 03:39 PM UTC
Duration
7h 37m
Detected by Pingoru
Jun 06, 2024, 08:01 AM UTC

Affected components

TicketMaster+ Marketplace

Update timeline

  1. identified Jun 06, 2024, 08:01 AM UTC

    We are currently experiencing issues with the TicketMaster market feed, which is affecting data synchronization. We have informed them of the problem, and waiting for a resolution. We apologize for any inconvenience this may cause and appreciate your patience.

  2. monitoring Jun 06, 2024, 01:44 PM UTC

    The Ticketmaster data feed is now properly syncing data again and we will be monitoring/alerting on any additional issues.

  3. resolved Jun 06, 2024, 03:39 PM UTC

    This incident has been resolved.