Automatiq UpTick incident

TicketMaster Market Feed Synchronization Issue

Major Resolved View vendor source →

Automatiq UpTick experienced a major incident on June 19, 2024 affecting TicketMaster+ Marketplace, lasting 6h 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2024, 10:51 AM UTC
Resolved
Jun 19, 2024, 05:41 PM UTC
Duration
6h 50m
Detected by Pingoru
Jun 19, 2024, 10:51 AM UTC

Affected components

TicketMaster+ Marketplace

Update timeline

  1. identified Jun 19, 2024, 10:51 AM UTC

    We are currently experiencing issues with the TicketMaster market feed, which is affecting data synchronization. We have informed them of the problem, and waiting for a resolution. We apologize for any inconvenience this may cause and appreciate your patience.

  2. monitoring Jun 19, 2024, 03:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 19, 2024, 05:41 PM UTC

    This incident has been resolved.