Automatiq UpTick incident

Intermittent Marketdata Issues

Minor Resolved View vendor source →

Automatiq UpTick experienced a minor incident on July 19, 2024 affecting UpTick - WebApp, lasting 11d 8h. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 08:47 PM UTC
Resolved
Jul 31, 2024, 05:41 AM UTC
Duration
11d 8h
Detected by Pingoru
Jul 19, 2024, 08:47 PM UTC

Affected components

UpTick - WebApp

Update timeline

  1. investigating Jul 19, 2024, 08:47 PM UTC

    We are currently investigating issues related to Marketdata not loading intermittently for events.

  2. monitoring Jul 19, 2024, 09:47 PM UTC

    Marketdata for events is now being returned normally. We will continue to monitor for additional issues.

  3. investigating Jul 19, 2024, 10:29 PM UTC

    We are investigating additional issues related to Marketdata issues.

  4. monitoring Jul 19, 2024, 11:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 31, 2024, 05:41 AM UTC

    This incident has been resolved.