Automatiq UpTick experienced a critical incident on March 19, 2025 affecting Skybox Integration, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 19, 2025, 12:26 PM UTC
We are aware of an issue with UpTick accounts on Skybox not loading any inventory. It looks like we are receiving an error from the POS and we have contacted their team to help investigate the source of the disconnect. We will update this statuspage as soon as we have more information.
- monitoring Mar 19, 2025, 12:58 PM UTC
We have identified the issue and implemented a workaround while we continue to address the root of the loading issues. All accounts should load normally, please reach out to support via email or chat if you continue to see any issues with your inventory showing up in UpTick.
- resolved Mar 20, 2025, 01:54 PM UTC
This incident has been resolved.