Automatiq UpTick incident

TM Market Feed Issues

Major Resolved View vendor source →

Automatiq UpTick experienced a major incident on May 6, 2025 affecting TicketMaster+ Marketplace, lasting 22h 35m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2025, 02:30 PM UTC
Resolved
May 07, 2025, 01:05 PM UTC
Duration
22h 35m
Detected by Pingoru
May 06, 2025, 02:30 PM UTC

Affected components

TicketMaster+ Marketplace

Update timeline

  1. investigating May 06, 2025, 03:11 PM UTC

    We are investigating issues with Ticketmaster market data coming into Uptick. We will update this status page when we have more information.

  2. monitoring May 06, 2025, 04:02 PM UTC

    We have implemented a fix and are seeing Ticketmaster market data loading on events as expected. Please reach out to support if you continue to experience any persisting issues.

  3. resolved May 07, 2025, 01:05 PM UTC

    This incident has been resolved.