Automatiq UpTick experienced a major incident on October 2, 2026 affecting TicketMaster+ Marketplace, lasting 4h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 02, 2026, 02:58 PM UTC
Due to issues with Ticketmaster's system, there are issues with TM/AM transfers, and deleted inventory still being marked as active on TMR. They have identified the issue and are working on a fix, we will closely monitor the situation with their team until this issue is resolved.
- identified Oct 02, 2026, 03:00 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 02, 2026, 07:22 PM UTC
The latest update from Ticketmaster indicates that most services impacted have been restored. We should expect normal behavior moving forward, and cleanup is in-progress. Retries on transfers are recommended for fulfillment.
- resolved Oct 02, 2026, 07:34 PM UTC
This incident has been resolved as per the Ticketmaster team.