Automatiq UpTick Outage History

Automatiq UpTick had 4 outages in the last 2 years totaling 24h 6m of downtime — averaging 0.2 incidents per month.

There were 4 Automatiq UpTick outages since October 20, 2025 totaling 24h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://uptickstatus.automatiq.com

Major October 2, 2026

Third party issue: Ticketmaster

Detected by Pingoru: Oct 02, 2026, 02:58 PM UTC
Resolved: Oct 02, 2026, 07:34 PM UTC
Duration: 4h 36m

Affected: TicketMaster+ Marketplace

Timeline · 4 updates

identified Oct 02, 2026, 02:58 PM UTC

Due to issues with Ticketmaster's system, there are issues with TM/AM transfers, and deleted inventory still being marked as active on TMR. They have identified the issue and are working on a fix, we will closely monitor the situation with their team until this issue is resolved.
identified Oct 02, 2026, 03:00 PM UTC

We are continuing to work on a fix for this issue.
monitoring Oct 02, 2026, 07:22 PM UTC

The latest update from Ticketmaster indicates that most services impacted have been restored. We should expect normal behavior moving forward, and cleanup is in-progress. Retries on transfers are recommended for fulfillment.
resolved Oct 02, 2026, 07:34 PM UTC

This incident has been resolved as per the Ticketmaster team.

Read the full incident report →

Critical March 4, 2026

Events Not Loading - TDPOS Accounts

Detected by Pingoru: Mar 04, 2026, 03:15 PM UTC
Resolved: Mar 04, 2026, 06:00 PM UTC
Duration: 2h 44m

Affected: TradeDesk POS

Timeline · 3 updates

investigating Mar 04, 2026, 03:15 PM UTC

We are currently investigating an issue where UpTick users integrating with the TD POS are experiencing difficulties loading events within UpTick. When we have any information about this issue or a solution, we will update this status page.
monitoring Mar 04, 2026, 04:43 PM UTC

TD confirmed that they were experiencing performance issues this morning, which were affecting their API. Has been resolved on their end.
resolved Mar 04, 2026, 06:00 PM UTC

This incident has been resolved.

Read the full incident report →

Major November 18, 2025

Intermittent Cloudflare Degradation Causing Issue with Automatiq Products

Detected by Pingoru: Nov 18, 2025, 12:00 PM UTC
Resolved: Nov 18, 2025, 11:00 PM UTC
Duration: 10h 59m

Affected: UpTick - WebApp

Timeline · 4 updates

identified Nov 18, 2025, 02:05 PM UTC

Internal service degradation of one of our vendors, Cloudflare, is causing intermittent functionality issues with Automatiq products. This global outage is affecting many other services on the internet, and we will continue to monitor for updates from Cloudflare here https://www.cloudflarestatus.com/
monitoring Nov 18, 2025, 06:07 PM UTC

Cloudflare has provided an update that their systems are operating normally and we're seeing regular functionality on Automatiq products. We will continue to monitor and provide any updates if performance deteriorates. Additional Cloudflare information can be found here: https://www.cloudflarestatus.com/
monitoring Nov 21, 2025, 09:13 PM UTC

We are continuing to monitor for any further issues.
resolved Nov 21, 2025, 09:14 PM UTC

This incident has been resolved.

Read the full incident report →

Notice October 20, 2025

AWS Outage Potentially Affecting Uptick Services

Detected by Pingoru: Oct 20, 2025, 02:27 PM UTC
Resolved: Oct 20, 2025, 08:12 PM UTC
Duration: 5h 45m

Affected: AWS (Amazon Web Services)

Timeline · 2 updates

investigating Oct 20, 2025, 02:27 PM UTC

We’re continuing to work on bringing our systems fully back on track following a major outage with AWS, who is still experiencing a partial service disruption. https://health.aws.amazon.com/health/status While recovery progresses, customers may continue to experience slowness or degraded performance across parts of the system. We’ll post more updates as they become available.
resolved Nov 05, 2025, 09:12 PM UTC

This incident has been resolved.

Read the full incident report →