Australia Post Outage History

Australia Post had 21 outages in the last 2 years totaling 76h 0m of downtime — averaging 0.9 incidents per month.

There were 21 Australia Post outages since January 20, 2025 totaling 76h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.developers.auspost.com.au

Minor September 23, 2026

Tracking Event Notification Service (TENS) API Degradation

Detected by Pingoru: Sep 23, 2026, 02:36 AM UTC
Resolved: Sep 23, 2026, 03:44 AM UTC
Duration: 1h 8m

Affected: Tracking Event Notification Service (TENS)

Timeline · 4 updates

investigating Sep 23, 2026, 02:36 AM UTC

We are currently experiencing technical issues that are intermittently impacting Tracking Event Notification Service (TENS) services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.
identified Sep 23, 2026, 03:44 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Sep 23, 2026, 03:44 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Sep 23, 2026, 03:44 AM UTC

This incident has been resolved.

Read the full incident report →

Minor September 17, 2026

Payment API Unplanned Outage

Detected by Pingoru: Sep 17, 2026, 11:43 PM UTC
Resolved: Sep 18, 2026, 12:08 AM UTC
Duration: 25m

Affected: Payment

Timeline · 2 updates

investigating Sep 17, 2026, 11:43 PM UTC

Please note that we are currently experiencing an outage to Payment APIs Our teams are currently investigating and we will keep you informed as we work to resolve the issue.
resolved Sep 18, 2026, 12:08 AM UTC

This incident has been resolved.

Read the full incident report →

Minor September 16, 2026

Payment Outage

Detected by Pingoru: Sep 16, 2026, 09:15 AM UTC
Resolved: Sep 16, 2026, 01:26 PM UTC
Duration: 4h 11m

Affected: PricingPaymentLabel PrintingLodgement

Timeline · 4 updates

investigating Sep 16, 2026, 09:15 AM UTC

Please note that we are currently experiencing an outage to Payment APIs Our teams are currently investigating and we will keep you informed as we work to resolve the issue.
investigating Sep 16, 2026, 11:41 AM UTC

We are continuing to investigate this issue.
identified Sep 16, 2026, 12:52 PM UTC

The issue has been identified and a fix is being implemented.
resolved Sep 16, 2026, 01:26 PM UTC

This incident has been resolved.

Read the full incident report →

Notice August 31, 2026

Tracking APIs Degraded Performance - 29th August, 2026

Detected by Pingoru: Aug 31, 2026, 01:34 AM UTC
Resolved: Aug 28, 2026, 06:00 PM UTC
Duration: —

Timeline · 1 update

resolved Aug 31, 2026, 01:34 AM UTC

We experienced technical issues with Tracking APIs between Saturday, 29th August, 4:00am AEST and 9:03am AEST, which have now been resolved. We apologise for any inconvenience this may have caused.

Read the full incident report →

Minor July 23, 2026

Label Printing API Degradation

Detected by Pingoru: Jul 23, 2026, 01:34 AM UTC
Resolved: Jul 23, 2026, 02:02 AM UTC
Duration: 28m

Affected: Label Printing

Timeline · 4 updates

investigating Jul 23, 2026, 01:34 AM UTC

Please note that we are currently experiencing degraded performance on Label Printing APIs Our teams are currently investigating and we will keep you informed as we work to resolve the issue. Australia Post apologise for any inconvenience caused.
identified Jul 23, 2026, 01:48 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Jul 23, 2026, 01:48 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Jul 23, 2026, 02:02 AM UTC

This incident has been resolved.

Read the full incident report →

Minor June 19, 2026

Shipping and Tracking API Degradation

Detected by Pingoru: Jun 19, 2026, 06:45 AM UTC
Resolved: Jun 19, 2026, 08:03 AM UTC
Duration: 1h 18m

Affected: TrackingLodgement

Timeline · 4 updates

investigating Jun 19, 2026, 06:45 AM UTC

We are currently experiencing technical issues that are intermittently impacting some of our services including lodgement, pricing and label printing services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.
identified Jun 19, 2026, 06:56 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Jun 19, 2026, 07:20 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Jun 19, 2026, 08:03 AM UTC

This incident has been resolved.

Read the full incident report →

Major May 26, 2026

MyPost Business Payment incident.

Detected by Pingoru: May 26, 2026, 11:27 PM UTC
Resolved: May 27, 2026, 04:16 AM UTC
Duration: 4h 48m

Affected: Payment

Timeline · 3 updates

investigating May 26, 2026, 11:27 PM UTC

We’re currently experiencing an issue that affects payments for MyPost Business services. We’re working to resolve this issue as a priority.
monitoring May 26, 2026, 11:37 PM UTC

A fix has been implemented and we are monitoring the results.
resolved May 27, 2026, 04:16 AM UTC

This incident has been resolved.

Read the full incident report →

Notice April 28, 2026

Parcel Send Unplanned Outage

Detected by Pingoru: Apr 28, 2026, 09:21 PM UTC
Resolved: Apr 28, 2026, 10:05 PM UTC
Duration: 44m

Affected: Label PrintingParcel Send

Timeline · 4 updates

investigating Apr 28, 2026, 09:21 PM UTC

Please note that we are currently experiencing an outage to Parcel Send Login Our teams are currently investigating and we will keep you informed as we work to resolve the issue.
monitoring Apr 28, 2026, 09:51 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Apr 28, 2026, 09:51 PM UTC

We are continuing to monitor for any further issues.
resolved Apr 28, 2026, 10:05 PM UTC

This incident has been resolved.

Read the full incident report →

Notice December 1, 2025

Payment Unplanned Outage

Detected by Pingoru: Dec 01, 2025, 12:00 AM UTC
Resolved: Dec 01, 2025, 12:00 AM UTC
Duration: —

Timeline · 1 update

resolved Dec 01, 2025, 12:55 AM UTC

We experienced intermittent payment failures between 11:14am and 11:31am today. During this period, payments via MyPost Business (MPB), Credit Card, and PayPal may have failed. The issue has now been resolved, and all systems are functioning normally. We recommend customers retry their payments, which should now be successful.

Read the full incident report →

Notice November 9, 2025

Label Printing Unplanned Outage - 10th Nov, 2025

Detected by Pingoru: Nov 09, 2025, 11:49 PM UTC
Resolved: Nov 09, 2025, 11:58 PM UTC
Duration: 8m

Affected: Label Print Service API (LPS)

Timeline · 2 updates

investigating Nov 09, 2025, 11:49 PM UTC

Please note that we are currently experiencing an outage to Label Printing APIs Our teams are currently investigating and we will keep you informed as we work to resolve the issue. Australia Post apologise for any inconvenience caused.
resolved Nov 09, 2025, 11:58 PM UTC

There is an Unplanned OUTAGE with label print service from 10:08 am Monday 10th Nov to 10:25 am Monday 10th Nov. The issue has been resolved. Australia Post apologise for any inconvenience caused.

Read the full incident report →

Minor September 22, 2025

Label Printing Unplanned Outage - 22nd Sep, 2025

Detected by Pingoru: Sep 22, 2025, 12:35 AM UTC
Resolved: Sep 22, 2025, 01:46 AM UTC
Duration: 1h 10m

Affected: Label Printing

Timeline · 4 updates

investigating Sep 22, 2025, 12:35 AM UTC

Please note that we are currently experiencing an outage to Label Printing APIs Our teams are currently investigating and we will keep you informed as we work to resolve the issue. Australia Post apologise for any inconvenience caused.
identified Sep 22, 2025, 12:55 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Sep 22, 2025, 01:45 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Sep 22, 2025, 01:46 AM UTC

This incident has been resolved.

Read the full incident report →

Minor August 6, 2025

Shipping & Tracking APIs outage

Detected by Pingoru: Aug 06, 2025, 03:13 AM UTC
Resolved: Aug 06, 2025, 04:19 AM UTC
Duration: 1h 6m

Affected: TrackingPricingPaymentLabel PrintingLodgementParcel Send

Timeline · 3 updates

investigating Aug 06, 2025, 03:13 AM UTC

We are currently experiencing technical issues that are impacting a number of our services including parcel lodgement and label printing services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.
monitoring Aug 06, 2025, 03:51 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Aug 06, 2025, 04:19 AM UTC

This incident has been resolved.

Read the full incident report →

Minor July 17, 2025

API Degradation - 16th July, 2025

Detected by Pingoru: Jul 17, 2025, 12:10 AM UTC
Resolved: Jul 16, 2025, 06:00 AM UTC
Duration: —

Timeline · 1 update

resolved Jul 17, 2025, 12:10 AM UTC

We experienced technical issues with Shipping & Tracking APIs between Wednesday 16 July 4:00pm AEST to 4:07pm AEST , which have now been resolved. We apologise for any inconvenience this may have caused.

Read the full incident report →

Minor July 11, 2025

API Degradation - 11th July, 2025

Detected by Pingoru: Jul 11, 2025, 05:34 AM UTC
Resolved: Jul 11, 2025, 06:18 AM UTC
Duration: 44m

Affected: TrackingPricingLabel PrintingLodgementParcel Send

Timeline · 4 updates

investigating Jul 11, 2025, 05:34 AM UTC

We are currently experiencing technical issues with international shipment creation. We are working to resolve this problem and apologise for any inconvenience.
identified Jul 11, 2025, 06:11 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Jul 11, 2025, 06:12 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Jul 11, 2025, 06:18 AM UTC

This incident has been resolved.

Read the full incident report →

Notice June 10, 2025

Tracking update delay

Detected by Pingoru: Jun 10, 2025, 02:05 AM UTC
Resolved: Jun 01, 2025, 02:00 PM UTC
Duration: —

Timeline · 1 update

resolved Jun 10, 2025, 02:05 AM UTC

Between 2–4 June, we experienced a delay in processing tracking updates due to a temporary issue, which caused events submitted on 2 June to be processed later than expected. This resulted in delayed tracking visibility for some shipments. The issue was fully resolved on 4 June, and all affected updates have since been processed.

Read the full incident report →

Major June 6, 2025

Developer Testbed Degradation - 6th June, 2025

Detected by Pingoru: Jun 06, 2025, 01:51 AM UTC
Resolved: Jun 06, 2025, 02:17 AM UTC
Duration: 26m

Affected: Developer Test Bed

Timeline · 4 updates

investigating Jun 06, 2025, 01:51 AM UTC

We are currently experiencing technical issues that are intermittently impacting Developer Test Bed. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.
identified Jun 06, 2025, 02:02 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Jun 06, 2025, 02:14 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Jun 06, 2025, 02:17 AM UTC

This incident has been resolved.

Read the full incident report →

Notice May 27, 2025

Delivery Choices Services outage

Detected by Pingoru: May 27, 2025, 10:50 PM UTC
Resolved: May 27, 2025, 10:50 PM UTC
Duration: 34s

Affected: DeliveryDates_v1DeliveryTimeslots_v1PostcodeCapability_v1RescheduleFees_v1CustomerCollectionPoints_v1Tracking_v1

Timeline · 2 updates

investigating May 27, 2025, 10:50 PM UTC

There was a temporary outage to Delivery Choices Services from 27 May 2025 6:41pm to 27 May 2025 7:18pm. We sincerely apologise for any inconvenience.
resolved May 27, 2025, 10:50 PM UTC

This incident has been resolved.

Read the full incident report →

Minor April 14, 2025

Credit Card Payment Not Available

Detected by Pingoru: Apr 14, 2025, 01:17 AM UTC
Resolved: Apr 14, 2025, 01:39 AM UTC
Duration: 21m

Affected: Payment

Timeline · 2 updates

investigating Apr 14, 2025, 01:17 AM UTC

We are experiencing an issue with MyPost Business credit card payments from 10:30 AM Monday, April 14. PayPal payments are not impacted. Our team is actively investigating the issue. We apologize for any inconvenience and appreciate your patience.
resolved Apr 14, 2025, 01:39 AM UTC

This incident has been resolved.

Read the full incident report →

Major March 4, 2025

Delivery Choice Tracking APIs Degraded Performance

Detected by Pingoru: Mar 04, 2025, 10:33 PM UTC
Resolved: Mar 05, 2025, 03:29 AM UTC
Duration: 4h 56m

Affected: Tracking_v1

Timeline · 3 updates

investigating Mar 04, 2025, 10:33 PM UTC

We are currently experiencing degraded performance with our Delivery Choice Tracking APIs. Our team is actively investigating the issue and working to resolve it as quickly as possible.
monitoring Mar 04, 2025, 11:44 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 05, 2025, 03:29 AM UTC

This incident has been resolved.

Read the full incident report →

Critical February 14, 2025

Credit Card Payment Outage

Detected by Pingoru: Feb 14, 2025, 10:20 PM UTC
Resolved: Feb 16, 2025, 08:10 AM UTC
Duration: 1d 9h

Affected: Payment

Timeline · 4 updates

investigating Feb 14, 2025, 10:20 PM UTC

We are currently experiencing technical difficulties with Credit Card payment. Until the issue is resolved, we recommend paying by PayPal for your orders. We apologise for any inconvenience.
monitoring Feb 14, 2025, 11:56 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Feb 15, 2025, 02:41 AM UTC

Services are being restored after a recent issue affecting online payments. There may be intermittent issues while these updates occur. Thanks for your patience.
resolved Feb 16, 2025, 08:10 AM UTC

This incident has been resolved.

Read the full incident report →

Minor January 20, 2025

API and Parcel send Degradation - 20th Jan 2025

Detected by Pingoru: Jan 20, 2025, 03:07 AM UTC
Resolved: Jan 20, 2025, 11:19 PM UTC
Duration: 20h 11m

Affected: PricingLabel PrintingLodgementParcel Send

Timeline · 2 updates

monitoring Jan 20, 2025, 03:07 AM UTC

We are currently experiencing technical issues that are intermittently impacting some of our services including parcel send and lodgements. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.
resolved Jan 20, 2025, 11:19 PM UTC

This incident has been resolved.

Read the full incident report →