Australia Post incident

Tracking Event Notification Service (TENS) API Degradation

Minor Resolved View vendor source →

Australia Post experienced a minor incident on September 23, 2026 affecting Tracking Event Notification Service (TENS), lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 02:36 AM UTC
Resolved
Sep 23, 2026, 03:44 AM UTC
Duration
1h 8m
Detected by Pingoru
Sep 23, 2026, 02:36 AM UTC

Affected components

Tracking Event Notification Service (TENS)

Update timeline

  1. investigating Sep 23, 2026, 02:36 AM UTC

    We are currently experiencing technical issues that are intermittently impacting Tracking Event Notification Service (TENS) services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.

  2. identified Sep 23, 2026, 03:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 23, 2026, 03:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 23, 2026, 03:44 AM UTC

    This incident has been resolved.