Aurora Solar experienced a critical incident on June 10, 2022 affecting Aurora Solar App and Aurora Simulations, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Aurora Solar AppAurora Simulations
Update timeline
- identified Jun 10, 2022, 04:26 AM UTC
Aurora is currently being affected by an outage a third-party hosting provider is experiencing. This is causing delays in the completion of computational tasks, such as performance simulations, irradiance maps, and financial simulations.
- monitoring Jun 10, 2022, 04:41 AM UTC
A fix has been implemented by the hosting provider, and Aurora processes have returned to normal operation. We are continuing to monitor the platform closely for any further issues.
- resolved Jun 10, 2022, 04:48 AM UTC
This issue is now resolved.