Aurora Solar experienced a critical incident on June 27, 2022 affecting Aurora Solar App, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Aurora Solar App
Update timeline
- investigating Jun 27, 2022, 08:48 PM UTC
We are currently investigating reports of Aurora not loading for some users.
- identified Jun 27, 2022, 09:04 PM UTC
We have identified the root cause of the issue and are currently implementing a fix.
- monitoring Jun 27, 2022, 09:10 PM UTC
A fix is in place and we have seen systems return to normal operation. We are continuing to monitor the platform to ensure there are no further issues.
- resolved Jun 27, 2022, 10:10 PM UTC
This issue is now resolved.