Aurora Solar experienced a critical incident on August 15, 2022 affecting Aurora Solar App, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Aurora Solar App
Update timeline
- investigating Aug 15, 2022, 09:53 PM UTC
We are currently investigating an issue where the New Aurora platform is not loading for some users.
- monitoring Aug 15, 2022, 09:57 PM UTC
We have implemented a fix for this issue and have seen services return to normal. We are continuing to monitor the platform closely for any further issues.
- resolved Aug 15, 2022, 11:32 PM UTC
This issue is now resolved.