Aurora Solar incident

Issues completing computational tasks

Minor Resolved View vendor source →

Aurora Solar experienced a minor incident on November 7, 2022 affecting Aurora Simulations, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2022, 01:11 AM UTC
Resolved
Nov 07, 2022, 03:29 AM UTC
Duration
2h 17m
Detected by Pingoru
Nov 07, 2022, 01:11 AM UTC

Affected components

Aurora Simulations

Update timeline

  1. investigating Nov 07, 2022, 01:11 AM UTC

    Aurora is currently experiencing slowness on computational tasks, such as performance simulations, irradiance maps, and financial simulations. We are aware and investigating the issue.

  2. identified Nov 07, 2022, 01:23 AM UTC

    The issue has been identified.

  3. identified Nov 07, 2022, 01:53 AM UTC

    The issue was caused by our 3rd party services. A fix is being worked on. We are monitoring the issue.

  4. monitoring Nov 07, 2022, 03:09 AM UTC

    A fix has been implemented and we are monitoring.

  5. resolved Nov 07, 2022, 03:29 AM UTC

    This incident has been resolved.