Aurora Solar incident

Issues With Aurora's Platform

Critical Resolved View vendor source →

Aurora Solar experienced a critical incident on November 8, 2022 affecting Aurora Solar App and Aurora Simulations, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2022, 03:21 PM UTC
Resolved
Nov 08, 2022, 06:54 PM UTC
Duration
3h 33m
Detected by Pingoru
Nov 08, 2022, 03:21 PM UTC

Affected components

Aurora Solar AppAurora Simulations

Update timeline

  1. identified Nov 08, 2022, 03:21 PM UTC

    Due to an issue with an upstream 3rd party provider, there is an outage on the Aurora platform affecting simulations, lidar, imagery, Aurora AI, and Lead Capture. We will continue to investigate the issue and provide updates.

  2. identified Nov 08, 2022, 03:48 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Nov 08, 2022, 04:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 08, 2022, 06:54 PM UTC

    This incident has been resolved.