Aurora Solar experienced a critical incident on December 6, 2022 affecting Aurora Solar App and Aurora Simulations and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Aurora Solar AppAurora SimulationsAurora API
Update timeline
- investigating Dec 06, 2022, 05:12 PM UTC
Currently, we are experiencing an issue where the platform is failing to load. Our Engineering teams are investigating and we will provide an update as soon as possible.
- monitoring Dec 06, 2022, 05:41 PM UTC
A fix is in place and we have seen systems return to normal operation. We are continuing to monitor the platform to ensure there are no further issues.
- resolved Dec 06, 2022, 06:52 PM UTC
This issue is now fully resolved.