Aurora Solar experienced a major incident on December 7, 2022 affecting Aurora Solar App and Aurora Simulations and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Aurora Solar AppAurora SimulationsAurora API
Update timeline
- investigating Dec 07, 2022, 04:17 PM UTC
Currently, we are experiencing an intermittent issue where LIDAR data is failing to load. Our Engineering teams are investigating and we will provide an update as soon as possible.
- monitoring Dec 07, 2022, 05:13 PM UTC
The issue has been identified and mitigated. We are continuing to monitor the platform to ensure there are no further issues.
- resolved Dec 07, 2022, 06:07 PM UTC
This incident has been resolved.