Aurora Solar experienced a major incident on April 10, 2023 affecting Aurora Solar App, lasting 5h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 10, 2023, 05:42 PM UTC
The issue has been identified and a fix is being implemented. 1. Outage is directly related to iPad users with the most recent IOS update (16.4.1) 2. Avoid updating your iPad if you haven’t already
- identified Apr 10, 2023, 08:12 PM UTC
We believe we have identified a solution to the issue caused by the recent IOS 16.4.1 update and are doing some final testing before releasing. We will update you as soon as we push the fix. Thank you for your continued patience!
- monitoring Apr 10, 2023, 10:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 10, 2023, 10:45 PM UTC
This incident has been resolved. Thank you for your patience and please reach out to [email protected] if you are still experiencing this issue.