Aurora Solar incident

Aurora Third-Party Outage

Major Resolved View vendor source →

Aurora Solar experienced a major incident on August 9, 2023 affecting Aurora Solar App and Aurora Simulations and 1 more component, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2023, 06:15 PM UTC
Resolved
Aug 09, 2023, 08:12 PM UTC
Duration
1h 57m
Detected by Pingoru
Aug 09, 2023, 06:15 PM UTC

Affected components

Aurora Solar AppAurora SimulationsAurora API

Update timeline

  1. investigating Aug 09, 2023, 06:15 PM UTC

    We have identified an issue with a third-party vendor that is impacting many users of Aurora. We are working with our engineers to monitor this situation and will continue to keep you updated.

  2. monitoring Aug 09, 2023, 07:21 PM UTC

    This issue has been mitigated. All features should have full functionality restored.

  3. resolved Aug 09, 2023, 08:12 PM UTC

    This incident has been resolved.