Aurora Solar experienced a major incident on September 5, 2023 affecting Aurora Solar App, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Aurora Solar App
Update timeline
- investigating Sep 05, 2023, 09:07 PM UTC
Currently, we are experiencing an intermittent issue where imagery and lidar data fail to load. Our engineering teams are investigating and we will provide an update as soon as possible.
- monitoring Sep 05, 2023, 09:24 PM UTC
The cause has been identified and a fix has been implemented. We're currently monitoring the situation.
- resolved Sep 05, 2023, 09:44 PM UTC
This issue is now fully resolved.