Aurora Solar incident

Issue with setbacks not applying to expert designs after accepting

Major Resolved View vendor source →

Aurora Solar experienced a major incident on November 22, 2023 affecting Aurora Solar App and Aurora Simulations and 1 more component, lasting 4h 41m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2023, 04:32 PM UTC
Resolved
Nov 22, 2023, 09:14 PM UTC
Duration
4h 41m
Detected by Pingoru
Nov 22, 2023, 04:32 PM UTC

Affected components

Aurora Solar AppAurora SimulationsAurora API

Update timeline

  1. investigating Nov 22, 2023, 04:32 PM UTC

    We are currently investigating this issue. Please reach out to [email protected] if you require assistance with manually adding setbacks.

  2. identified Nov 22, 2023, 05:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 22, 2023, 07:38 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Nov 22, 2023, 09:14 PM UTC

    This incident has been resolved.