Aurora Solar experienced a major incident on November 1, 2024 affecting Aurora Solar App, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Aurora Solar App
Update timeline
- investigating Nov 01, 2024, 12:12 AM UTC
Our team is aware of the difficulties you're experiencing with uploading custom images to your designs. We are actively investigating the issue to resolve it as soon as possible. Thank you for your patience and understanding.
- identified Nov 01, 2024, 12:25 AM UTC
The issue has been identified and our team is now working on a fix to be implemented. Thank you.
- monitoring Nov 01, 2024, 12:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 01, 2024, 01:26 AM UTC
This issue has been resolved. Thank you for your patience and understanding.