Aurora Solar experienced a critical incident on March 31, 2025 affecting Sales Mode and Design Mode, lasting 5h. The incident has been resolved; the full update timeline is below.
Affected components
Sales ModeDesign Mode
Update timeline
- investigating Mar 31, 2025, 09:08 AM UTC
We are currently experiencing an issue where the Aurora login page is not loading, preventing users from logging in. Our Engineering team is actively investigating, and we will provide an update as soon as possible.
- identified Mar 31, 2025, 09:57 AM UTC
Our Engineering team has identified a potential root cause and is actively working on a fix. We will provide updates as progress continues.
- monitoring Mar 31, 2025, 10:23 AM UTC
The issue appears to have been resolved after UNPKG addressed the problem on their end. We are now seeing the login page accessible and are continuing to monitor the situation.
- resolved Mar 31, 2025, 02:08 PM UTC
This issue is now resolved.