August Health Outage History

August Health is up right now

Pingoru has recorded 3 incidents for August Health: 3 in the last 12 months and 2 in the last 90 days.

Source: status.augusthealth.com

3incidents recorded
3last 12 months
2last 90 days
116 minutestypical duration

Incidents, newest first

Minor October 21, 2026 Third party outage blocking signing 1h 53m August Health Application

Started Oct 21, 2026, 02:28 PM UTC· resolved Oct 21, 2026, 04:21 PM UTC

  1. investigating Oct 21, 2026, 02:28 PM UTC

    The third party that we use for document signing is currently undergoing emergency maintenance and is offline. Details for their status are at https://status.hellosign.com/incidents/r2d5pw74grzl. While this maintenance continues, activities related to signing will be unavailable.

  2. identified Oct 21, 2026, 02:29 PM UTC

    The incident is dependent on the third party. We are waiting on https://status.hellosign.com/incidents/r2d5pw74grzl

  3. identified Oct 21, 2026, 03:04 PM UTC

    We are still waiting on the third party. No updates have been provided.

  4. identified Oct 21, 2026, 03:34 PM UTC

    There has not yet been an update from the third party.

  5. identified Oct 21, 2026, 04:04 PM UTC

    The third party has stated that they are making steady progress towards resolution, but still no ETA.

  6. monitoring Oct 21, 2026, 04:15 PM UTC

    The third party has stated that their maintenance is complete and signing should be once again available.

  7. resolved Oct 21, 2026, 04:21 PM UTC

    Signing is confirmed to be working as expected.

Read the full incident report →

Minor September 3, 2026 Service Performance Degradation 1h 16m August Health Application, Integrations API

Started Sep 03, 2026, 10:11 PM UTC· resolved Sep 03, 2026, 11:27 PM UTC

  1. investigating Sep 03, 2026, 10:11 PM UTC

    We are currently experiencing degraded performance with our backend servers due to an issue with our AWS infrastructure. • Data Safety: We can confirm that no data loss has occurred as a result of this incident. • User Impact: Some users may notice intermittent slowness or delayed response times while navigating our platform. Our engineering team is actively investigating the root cause and implementing mitigation strategies to restore full performance as quickly as possible. We sincerely apologize for any inconvenience and will provide further updates as they become available.

  2. investigating Sep 03, 2026, 10:18 PM UTC

    August Integrations API is also affected. We apologize for the inconvenience and will provide updates as they become available.

  3. monitoring Sep 03, 2026, 10:31 PM UTC

    We've implemented steps to mitigate the issue and are seeing performance improve. We're continuing to monitor the situation, and will provide an update when it becomes available.

  4. resolved Sep 03, 2026, 11:27 PM UTC

    We've implemented mitigations and believe the immediate situation is resolved. We apologize for any inconvenience and thank you for your understanding.

Read the full incident report →

Minor July 24, 2026 Performance degradation 2h 39m August Health Application, Integrations API

Started Jul 24, 2026, 11:37 AM UTC· resolved Jul 24, 2026, 02:16 PM UTC

  1. investigating Jul 24, 2026, 11:37 AM UTC

    We are seeing slower response times than usual and are investigating.

  2. monitoring Jul 24, 2026, 12:10 PM UTC

    Performance is returning to normal, but we are still investigating the root cause.

  3. resolved Jul 24, 2026, 02:16 PM UTC

    All systems have recovered and we are implementing protections to prevent recurrence.

Read the full incident report →