AudioEye had 4 outages in the last 2 years totaling 15h 22m of downtime — averaging 0.2 incidents per month.
There were 4 AudioEye outages since February 27, 2026 totaling 15h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are aware of an issue affecting historical reporting data in our Trends (Beta) feature and are actively working to restore it. This does not affect live site scanning or accessibility monitoring. We will post updates as restoration progresses.
The historical reporting data used in the Trends (Beta) feature has been restored.
During a planned migration of the Springtime CMP toolbar to new infrastructure, the aegis.audioeye.com and aegis.audioeye-services.com domains experienced approximately 4 minutes of DNS unavailability while DNS records were manually transferred to a new Cloudflare Pages deployment. Service was restored once the DNS update completed, and no further impact was observed.
During a scheduled deployment of CDN rules, we unintentionally triggered a cache purge. The resulting traffic spike overwhelmed our backend systems, causing server errors for approximately 0.5% of requests between 17:56–18:04 UTC. Our on-call team detected the issue within minutes and restored capacity by scaling backend resources.
This incident has been resolved.