AudioEye experienced a major incident on December 16, 2022 affecting Customer Portal, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Portal
Update timeline
- investigating Dec 16, 2022, 10:56 PM UTC
We are aware that some users are unable to login into our customer portal. We are actively working to resolve the issue.
- resolved Dec 16, 2022, 11:43 PM UTC
This incident has been resolved.