AudioEye incident

Customer Portal Outage

Critical Resolved View vendor source →

AudioEye experienced a critical incident on May 10, 2023 affecting Customer Portal, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2023, 07:58 PM UTC
Resolved
May 10, 2023, 08:07 PM UTC
Duration
9m
Detected by Pingoru
May 10, 2023, 07:58 PM UTC

Affected components

Customer Portal

Update timeline

  1. investigating May 10, 2023, 07:58 PM UTC

    We are currently investigating this issue.

  2. monitoring May 10, 2023, 08:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 10, 2023, 08:07 PM UTC

    This incident has been resolved.