AudioEye incident

JS installation detection disabled

Minor Resolved View vendor source →

AudioEye experienced a minor incident on November 3, 2023 affecting Customer Portal, lasting 3d. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2023, 05:18 PM UTC
Resolved
Nov 06, 2023, 05:59 PM UTC
Duration
3d
Detected by Pingoru
Nov 03, 2023, 05:18 PM UTC

Affected components

Customer Portal

Update timeline

  1. monitoring Nov 03, 2023, 05:18 PM UTC

    Due to upstream impacts from the ongoing Cloudflare outage, we have disabled the real-time javascript installation detection feature. The last detected time will update daily until real-time detection is re-enabled. We are monitoring the cloudflare outage and will restore the functionality once it is resolved.

  2. resolved Nov 06, 2023, 05:59 PM UTC

    Real-time javascript installation detection feature has been re-enabled.